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FAQs

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General Info

What is Spirito Toscano?

Spirito Toscano is us, first of all. We’re Germana, Fausto and Giacomo and we put together our passions to create something unique and authentic. We pride ourselves to be able to really create artisanal items and we wanted to share our creations with the world. Fausto and Giacomo are in fact carpenters of 3rd generation, while me, Germana, I’ve always been in love with different cultures and I’ve always liked to make all people welcome in our beautiful land. With Spirito Toscano, we want all to have fun and spend relaxing days in Italy.

Also, with our games, you’ll discover that “fun” is a universal language. It doesn’t matter if you’re young, old, tall, short, Australian, French, Arab or of a different country. While playing and having fun, simply “laughing together” will make your time with the people around you unforgettable.

What items/service do you offer?

We rent in Tuscany lawn games and decors like frames, blackboards, barrels, wooden lanterns.

All items are realized or restored by us in our carpentry.

Where are you based?

We are based near Foiano della Chiana, province of Arezzo, in South East Tuscany.

We’re right in the middle among 3 beautiful cities: Siena, Florence and Perugia in Umbria, all at 1h drive.

Bit also other beautiful towns are close by., foe example Cortona and Montepulciano, just to mention a few.

Where do you offer your items/services?

In major parts of Tuscany and Umbria, we’re able to personally bring the games and decors you like the most. Depending on the place of delivery, we ask for a minimum rental fee.

(Characteristics) What are the main characteristics of your items?

Our games and decors for rent are all realized by us in out small carpentry in Pozzo della Chiana (province of Arezzo, Tuscany) where we’re based. This is something we’re really proud of and what makes our games and decors really unique.

(Timing and cancellation policy) How much time in advance is advisable to get in contact for your items/services?

As a general rule, it’s preferable to get in contact and confirm the items you want as soon as possible.

We always ask a deposit payment upon confirmation of the items.

Please note, the deposit is NON REFUNDABLE.

(Contacts) What are your contacts?

You can contact us here: ciao@spiritotoscano.it or Whatsapp me here: +39 333 2411561

You can write me in Italian, English, Spanish and German. But try with any language you want, I’m keen on learning. 🙂

For practical reasons, our website is available in English only.

Custom rental orders for Tuscany and Umbria

Custom rental orders for Tuscany and Umbria

IN MAJOR PARTS OF TUSCANY AND UMBRIA, we personally deliver and pick up our games so you can pick ANY item you like from our catalogue.

The minimum rental fee is to be calculated each time based on the distance of your wedding venue to our base in Pozzo della Chiana.

The fee refers to a multiple-day rental (3-4 days) and we have decided NOT TO CHARGE separately for transportation. In fact, you can hire all the games you like to reach the minimum rental required for your venue while transportation costs will be already included.

Consider that transportation corresponds to the cost of gasoline for the kms from our base to the delivery venue (multiplied by 4 given we deliver on one day and come back after 3/4 days for the pick up) , motorway when present plus staff time to bring the items to your venue.

When renting our games, please make sure it’s ok for the venue to have our games there for the period agreed.

 

Please note we DON’T DELIVER, NOR PICK UP items at weekends (Saturday-Sunday) and on bank holidays (1st May, 2nd June, etc).

Also, please note we DON’T RENT OUR GAMES DURING THE CENTRAL WEEKS OF AUGUST. 

 

Finally, in case you come and pick the games up, we ask a security to be paid cash upon pick up of the games at our warehouse.

If we’re the ones to deliver/pick up the games, we don’t ask a security amount but we’ll ask a refund in case of any damage/loss that may have occurred to the rented items. We made our games with love and hours of work and we trust you’ll take care of our games as they were your own ones.

 

Get in touch with us for more info about our fees! → ciao@spiritotoscano.it

NEW!! How does it work with the SUNFLOWERS for RENTALS?

If we personally deliver the items, i.e. if your venue is in Tuscany or Umbria (please note NOT all areas are covered), we’ll establish a minimum number of sunflowers needed, based on the distance of your venue from our base.

Each sunflower has a value of €50. Please consider that we DO NOT ask for any delivery cost as this is included in the minimum number of sunflowers ? requested. We let you rent MORE ITEMS instead of paying for transport only (and separately). If you still have doubts, please ask here: ciao@spiritotoscano.it

We remind you prices refer to a multiple-day rental and include delivery and pick up of the items by our staff.

(Rental conditions) What are the conditions for renting?

We rent for 3 or more days so to let you take the most out of our games and decors.
Rentals for less days are possible but the rental fee does not change.
Our items are meant to be used for the purposes they were created for.
We are not held responsible for injuries due to improper use of the items or if these are used by children.

Who takes care of positioning the games and decors?

Please note, delivery will be done to 1 unique area of the villa, f.e. a garden/a square by our company staff. The area should be easily accessible with our van.

We kindly ask you to let us know in advance which area of the villa you want your items on.

If not communicated, the games and decors will be delivered to the best place in our opinion.

Also, we kindly ask you not to move the items from the area where they were delivered, so our staff will easily find them all upon picking up and if some items may be lost, it’s quite probable they’re still there in the area.

 

What is the payment policy?

To save the items, a first non-refundable payment is required to let us save the items for your event.

The balance (and in case, the security) is due closer to the event day.

What if an item is missing or damaged?

The cost for any damage/loss will be communicated within 5 days from the games return to our base.

The cost of loss for each item is specified in the second page of the contract we’ll send you when you express the desire to rent our games and decors. The cost of damages will be evaluated each time based on the damages entity.

Call us to +542215676835 from 0:00hs a 24:00hs