FAQs

We can basically reassume these in two types:

We rent in Tuscany bigger items like lawn games and decor like frames, blackboards, barrels, wooden lanterns.

All are realized by us in our carpentry.

We sell and ship to Europe the small ones like wedding favours decored with handwritten labels.

We select just Italian products that we had the possibility to test (and taste).

We are based near Foiano della Chiana, province of Arezzo, in South East Tuscany.

We’re right in the middle among 3 beautiful cities: Siena, Florence and Perugia in Umbria, all at 1h drive.

Cortona and Montepulciano, just to mention a few, are a few minutes away.

We rent in central Italy, mainly Tuscany while we can ship favours to whole Europe.

You can contact us here: ciao@spiritotoscano.it  or Whatsapp me here: +39 333 2411561

You can write me in Italian, English, Spanish and German. But try with any language you want, I’m keen on learning it. 🙂

For practical reasons, our website is available in English only.

As a general rule, it’s preferable to get in contact and confirm the items you want as soon as possible.

We always ask a deposit payment upon confirmation of the items. The balance is required at one month from the delivery/shipment date.

In case you cancel your order, the deposit is NON-REFUNDABLE while the balance won’t be required if the cancellation is communicated at the most, 1 month before the delivery/shipment date.

Games and decors can be rented with a minimum expense calculated based on the distance from our base to the place of delivery/pick up.

The fee refers to a 3-day rental and we have decided NOT TO CHARGE separately for transportation. In fact, given the high trasportation costs we give you the possibility to rent MORE ITEMS to the same cost, instead of renting just a few and paying for transportaiton separately.

Consider that transportation include the cost of gas for the km from our base to the wedding venue (4 times  given we deliver and pick up) plus the personnel on site to bring and position the items at your venue.

For wedding favours, we ask at least 20 pieces for each item you select. Shipment costs to Italy are €8. For other countries, get in contact with us! ciao@spiritotoscano.it

We rent for 3 days so to let you take the most out of our games and decors.
Rentals for less days are possible but the rental price does not change.
Our items are for adults over 12yo and are meant to be used for the purpose they were created.
We are not held responsible for injuries due to an improper use of the items.

If you want wooden items personalized with your names or logo, please ask here the possibilities: ciao@spiritotoscano.it
While renting blackboards instead, we’re able to personalize them for you with a nice handwritten writing (done by me) 🙂

We wanted to give you the possibility to create the way to personalize your event, in a unique way, with the items you wanted the most.

Based on the venue where you need our items, we’ll establish a minimum number of sunflowers needed. Each has a value of €40. Please consider that we DO NOT ask any delivery cost as this is included in the minimum number of sunflowers needed. We let you rent MORE ITEMS instead of paying for transport only (and separately). If you still have doubts, please ask here: ciao@spiritotoscano.it

We remind you prices refer to a 3-day rental and include delivery, positioning of the items and pick up after 3 days.

If an item is damaged, we need to see which is the damage and calculate the cost of repair.
This is valid for almost all wooden items.

All labels are handwritten and personalized with the message you want. Please note the message is always on ONE SIDE ONLY and it’s the same message for all labels. Should you want to put your guests’ names on the labels (and use the favours as place cards), please consider an extra of €0,60 on top for each label.

Then, all bows and ribbons are chosen according to your wedding theme.

Once you confirm the favours, we will prepare a mock for you to see. We want to make sure the final version is perfectly as you wanted it.

Cost for shipping to Italy is €8 up to 80 pieces.

Cost for shipping to EU COUNTRIES is €18 up to 80 pieces.

For more than 80 pieces, please ask us directly: ciao@spiritotoscano.it